Shipping & Returns

Shipping Policy

1. Order Processing

   • Orders are typically processed within 1-2 business days, excluding weekends and public holidays.
   • Some listings ship from Taiwan and others from Australia. Always check the product page for the item's shipping origin.

2. Shipping Methods and Timeframes

   • We offer standard tracked shipping services.
   • Delivery times vary based on destination, shipping origin, and the selected carrier.
   • Any delivery estimates shown at checkout are approximate and not guaranteed.

3. Shipping Costs

   • Shipping costs are calculated at checkout based on parcel size, destination, and dispatch region.

4. Tracking Information

   • When tracking is available, tracking details will be provided after dispatch so you can monitor delivery progress.

Returns and Refunds Policy

1. Eligibility

   • Returns are generally limited because collectibles are condition-sensitive and inventory is often one-of-one.

2. Return Process

   • If there is a problem with your order, email collect@cadiro.com within 7 days of delivery.
   • Include your order number, the issue, and clear photos if the concern relates to transit damage or fulfillment error.

3. Return Shipping

   • Return shipping is the customer's responsibility unless the return is caused by our fulfillment error.

4. Refunds

   • Approved refunds are issued after the returned item is received and inspected.

Card condition and sealed product condition can be subjective. Please review listing photos and descriptions carefully before ordering.

If you have questions about shipping or returns, contact collect@cadiro.com.

Last updated: April 20, 2026